SHIPPING & RETURNS
Processing time for orders is 1-3 business days (business days do not include weekends or holidays). These times may be extended during holidays, launches/restocks, and promotions. Extended delays can also occur during the months of February-April and November-December. Your order may be shipped 3-5 business days after the order is placed. Your order confirmation email will state the current processing time. Once shipped, delivery time within the United States is within 5 business days and 10-21 business days internationally. Delivery dates are estimated, not guaranteed. We do not offer express/overnight shipping at this time. Once the order ships, a tracking number will be emailed to you. The e-mail will contain shipment details, your tracking number, and a link to the USPS site. To track the order, click on the tracking number provided in the email 24-48 hours after you receive the tracking number for an update. All orders are shipped via USPS.
Please note we are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: customs, natural occurrences, air/ground transportation strikes/delays or transfers from USPS to international mail carriers.If you have not received a tracking number after 3 business days, please email us at firstname.lastname@example.org. Please check your junk/spam inbox then contact us. Shipping emails are sent to the email address you entered at checkout when placing your order. Please be sure to enter the correct email address at checkout.Also, please be sure your shipping address is complete and correct (including apt and house numbers) as this may also delay your order from being shipped.
Return & Exchange Policy
ALL SALES ARE FINAL. Due to the intimate nature of this product, we do not give refunds, exchanges or credits for any reason. We do not accept returns. Please measure your waist/thighs /body and/or email us with any questions prior to making a purchase. Please read the full descriptions for the product you are interested in purchasing. Any unauthorized returns will be refused and returned to you. Please read all disclosures and FAQ prior to making a purchase. We do not offer any warranties or repairs. The Alicia Waist Trainer, The Alicia Resistance Bands and the ALICIA SAMAAN Meal Plan are also non refundable, exchangeable or returnable. By completing your purchase, you agree to these terms. Meal plans are emailed only immediately after purchase. Please email Contactme@aliciasamaan.com for any other questions or concerns.